Working Together Agreement

Updated 17th October 2025

Creating a clear, respectful and supportive space for our work together.

I ask that all my clients take a look and are happy with this agreement.

1. Booking & Scheduling

  • Sessions are booked through my website or by direct arrangement via email.

  • Please arrive on time; I’ll hold the space from our agreed start time (and wait up to 15 mins if you are late).

  • If you need to reschedule, I kindly ask for at least 24 hours’ notice.

2. Payments

  • Payment is due at the time of booking or before the session begins.

  • For packages or longer-term work, instalment options may be available by arrangement.

3. Cancellations & Refunds

  • Cancellations made with less than 24 hours’ notice may be charged in full (I will always try to take individual circumstances into account though where I can).

  • Refunds are not typically offered for sessions, but I’m happy to discuss any concerns with openness and care.

4. Confidentiality

  • Everything shared in our sessions is held in strict confidence. Your privacy is fully respected, always.

  • The only time I would break this is if you are at serious risk of causing harm to yourself or others, child abuse is disclosed, you share information about proposed act of terrorism, and when I am compelled to do so by law.

5. Scope of Practice

  • My work integrates intuitive guidance (if you have asked for this aspect of my work) with therapeutic and coaching approaches, drawing from my training in NLP, hypnotherapy, life coaching, and counselling.

  • While the work can be deeply supportive and healing, please note that it is not a substitute for formal medical, psychological, legal, or financial advice. If I ever feel your needs fall outside my scope of practice, I will gently recommend additional or alternative support.

6. Ongoing Communication

  • You’re welcome to contact me via email between sessions for brief check-ins or practical matters.

  • For deeper support, I may recommend booking an additional session.

🌿 A Note on Intuitive Guidance (for those who have booked these type of sessions).

While I do my best to share the intuitive guidance I receive to support you, you are always the expert on your own life. I encourage you to take what resonates and gently leave what doesn’t.

All decisions and actions you take as a result of our work together are entirely your own. I cannot accept responsibility for any outcomes that may arise. I trust in your inner wisdom, and your guides would say the same.

Thank you for the trust you place in me.


This agreement is here to honour both our energies and ensure a grounded, respectful container for the work we do together.

Warmly,

Théa